Case Study · Pet Care / VetTech

Calico — a pet care booking platform, built end to end.

Marking Mindz designed and developed the complete Calico application — connecting pet parents in Bangalore with verified vet clinics, hospitals and groomers, and giving providers a dashboard to manage every appointment.

calico — book a vet
Book a vet appointmentVerified clinics near you · same-day slots Book
Vaccination remindersNext due: Rabies booster · in 6 days On
Grooming & health recordsAssured discounts on every booking Save
Client
Calico Pet Care
Industry
Pet Care · VetTech
Location
Bangalore, India
Year
2025
Services
Product Design, Mobile & Web Dev, Backend
Platforms
iOS · Android · Web
Engagement
End-to-end build
Live at
calicopetcare.com

Overview

Calico is a pet care booking platform that brings appointments, health records and reminders into one place for pet parents — and gives veterinary clinics, pet hospitals and grooming businesses the tools to fill their calendars and retain patients. Pet owners can find verified providers nearby, book vet visits and grooming, track their pet's health, and unlock assured discounts on every booking.

Marking Mindz partnered with Calico to build the product from the ground up: research and product design, the customer-facing mobile apps, the provider dashboard, and the backend that ties everything together — delivered as a single, cohesive platform.

The challenge

Booking pet care in India is still largely offline — a mix of phone calls, walk-ins and paper records. Pet parents struggle to find trusted clinics, remember vaccination dates and keep a single history for their pet. On the other side, clinics and groomers lose time to manual scheduling, no-shows and missed follow-ups.

Calico needed a platform that made booking effortless for pet parents while giving providers real operational value — not just a directory, but a two-sided system that both audiences would actually use every day.

Our approach

We treated Calico as one product with two experiences. Starting from user research, we mapped the pet-parent journey (discover → book → remember → return) and the provider journey (accept → manage queue → follow up → grow), then designed flows that keep both sides in sync in real time.

From there we shipped in weekly increments — a clean, mobile-first design system, native app experiences, and a provider dashboard — all backed by a scalable API. Every release was demoable, so Calico could validate with real clinics and pet owners as we went.

What we built

For pet parents

  • [+]
    Book vets & groomingFind verified clinics and groomers nearby and book in a few taps.
  • [+]
    Vaccination remindersAutomated reminders so no shot or check-up is ever missed.
  • [+]
    Pet health trackingA single, ongoing record for each pet — history in one place.
  • [+]
    Assured discountsSavings on vet visits, grooming, food, treats, toys and litter.

For pet care providers

  • [+]
    Real-time queue & appointmentsLive tracking to save time in patient management.
  • [+]
    Automated reminders & follow-upsBring patients back and improve retention automatically.
  • [+]
    Optimized schedulesReduce no-shows and open up revenue with smarter slots.
  • [+]
    Provider dashboardOne place to manage bookings, availability and history.

Technology

Calico is built on a modern, maintainable stack chosen for cross-platform reach and long-term scalability — native mobile apps for pet parents, a responsive web dashboard for providers, and a secure API layer with automated notifications and analytics.

React NativeNode.jsREST APIsPostgreSQL Cloud HostingPush & SMS NotificationsPaymentsAnalytics

Outcome

Calico launched as a unified platform that turns scattered, offline pet care into a single digital experience — bookings, records and reminders for pet parents, and a real operational tool for clinics and groomers.

2-sided
// pet parents + providers
iOS+Android
// native mobile reach
1 platform
// book · track · remind

“Marking Mindz took Calico from idea to a live, two-sided platform — and made the whole build feel effortless.”

— Calico Pet Care

Frequently asked questions

Calico is a pet care booking platform that connects pet parents with verified veterinary clinics, pet hospitals and grooming services — with vet appointments, grooming, vaccination reminders and health tracking in one app.

Marking Mindz designed and developed the complete Calico application end to end — product design, the pet-parent mobile apps, the provider dashboard, the backend and APIs, and ongoing support.

Calico is available as native iOS and Android apps for pet parents, alongside a web dashboard for clinics, hospitals and grooming businesses to manage bookings, queues and follow-ups.

Yes. We build custom booking platforms, marketplaces and mobile apps with scheduling, reminders, payments and provider dashboards. Book a free consult to scope your project.

Let's build

Have a product like Calico in mind?

We design and ship two-sided platforms, booking apps and marketplaces — end to end. Book a free consult and we'll scope it with you.